Privacy Policy and Terms & Conditions


Plain English Version:

We guarantee our product and respect your privacy.

Passion 4 Life, and its related websites, belong to a family-run company owned by Charles and Linda Van Kessler. We pride ourselves on doing the right thing. Please rest assured:

    • Our product is fully guaranteed. We have a “no questions asked” refund policy. If you are not satisfied for any reason, just notify us within 30 days of purchase by emailing or calling us at 1-877-P4L-VITAMINS (1-877-745-8482.) We will refund the full purchase price, less shipping and handling. (You do not need to return any unused product to us.)

    • We do not sell, rent, or trade you personal information.  We do not send unsolicited email.

    • When you buy something from us, or choose to subscribe to a newsletter, we may contact you by email or other means. But you may change your mind about receiving email or other forms of communications from us at anytime. Just email us at or call 1-877-P4L-VITAMINS (1-877-745-8482) or  follow the instructions at the bottom of the email you received. We will remove your name from our list. That means you won’t hear from us again.

Passion 4 Life Refund and Return Policy

  • Passion 4 Life will replace or refund the cost of the product less actual shipping cost if notified within thirty days of the invoice date of the product. Products purchased outside of the thirty days cannot be refunded or exchanged if returned. Please check your invoice date before returning the product to avoid disappointment. Product returns outside of the thirty days can be returned to customers at customer’s expense.

  • All returns must be shipped at customer expense to this address :

                ” RETURNS, Passion 4 Life, 29076 Stone Ridge Street, Menifee, CA 92584 “

  • ALL autoship cancellations and returns must be submitted in writing and sent to the email a minimum of 24 hours before next shipping date. Passion 4 Life will not regard messages on our voicemail as an official cancellation request.  It MUST be done in writing.

  • Passion 4 Life is not responsible for over purchase of product and retains the right to charge restocking and shipping fees if necessary to return the unopened and undamaged product to our distribution center.

  • Orders can take 2-3 business days to process.  Please note our logistics center is closed on weekends

  • All returns & refund requests must be submitted in writing via email.

Legalese Version:

PLEASE NOTE: OUR PRIVACY POLICY CHANGES FROM TIME TO TIME AND CHANGES ARE EFFECTIVE UPON POSTING. PLEASE CHECK BACK FREQUENTLY FOR UPDATES AS IT IS YOUR SOLE RESPONSIBILITY TO BE AWARE OF CHANGES. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY PLEASE DO NOT PROVIDE ANY INFORMATION TO PASSION 4 Life OR USE ANY OF THE SERVICES OR PRODUCTS OFFERED OR PROVIDED ON ANY OF THE WEB SITES REFERRED TO IN THIS PRIVACY POLICY. This policy applies to Passion 4 Life collection, use, storage and disclosure of information by Passion 4 Life on its (a) websites, including all its divisions, subsidiaries and related companies (collectively, the “Websites”), (b) on various third party websites, and (c) Passion 4 Life’s other information collection, including the purchase of customer lists from third parties. Passion 4 Life is not responsible for the information collection or privacy practices of third party websites or applications.

1. Collection of Information

1.1 Survey Information. Passion 4 Life collects information from individuals by various methods, including, but not limited to, when an individual voluntarily completes a Passion 4 Life survey, order form, or a registration page either online or offline, or by means of online or offline surveys, order forms, or registration pages operated by third parties (collectively, a “Survey”). (As used herein, “online” means using the Internet, including the Websites, and related technologies, and “offline” means by methods other than online, including in person, in the postal mail, using telephones and cell phones, and other similar means.) In the Surveys, Passion 4 Life or a third party (a “Third Party”) may ask an individual to provide various information to Passion 4 Life, which may include his or her name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, education and marital status, occupation, social security number, employment information, personal and online interests, and such other information as may be requested from time to time (together, “Survey Information”). Passion 4 Life may also collect information concerning an individual from another source and uses that information in combination with information provided from this web site. Completing the Surveys is completely voluntary, and individuals are under no obligation to provide Survey Information to Passion 4 Life or Third Party, but an individual may receive incentives from Passion 4 Life or a Third Party in exchange for providing Survey Information to Passion 4 Life.

1.2 Third Party List Information. Passion 4 Life collects information from individuals when an individual provides information to a third party and Passion 4 Life subsequently purchases, licenses, or otherwise acquires the information from the third party (the “Seller”). Such purchased information may include, but is not limited to, an individual’s name, email address, street address, zip code, telephone numbers (including cell phone numbers and carriers), birth date, gender, salary range, credit card information, education and marital status, occupation, industry of employment, personal and online interests, and such other information as the individual may have provided to the Seller (together, “Third Party List Information”). When acquiring Third Party List Information, Passion 4 Life seeks assurances from the Seller that the Seller has a right to transfer the Third Party List Information to Passion 4 Life and that the Seller has a right to provide offers from advertisers to the individuals whose personal information is included on the Seller’s list.

1.3 Other Information. Other occasions when Passion 4 Life obtains information from individuals include (1) when an individual is making a claim for a prize or seeking to redeem an incentive offered b Passion 4 Life or by a third party, (2) when an individual requests assistance through Passion 4 Life customer service department, and (3) when an individual voluntarily subscribes to a Passion 4 Life service or newsletter (together, “Other Information”). 1.4 Cookies, Web Beacons, and Other Info Collected Using Technology. Passion 4 Life currently uses cookie and web beacon technology to associate certain Internet-related information about an individual with information about the individual in our database. Additionally, Passion 4 Life may use other new and evolving sources of information in the future (together, “Technology Information”).

(a) Cookies. A cookie is a small amount of data stored on the hard drive of the individual’s computer that allows Passion 4 Life to identify the individual with his or her corresponding data that resides in Passion 4 Life’s database. You may read more about cookies at “” who use the Websites need to accept cookies in order to use all of the features and functionality of the Websites.
(b) Web Beacons. A web beacon is programming code that can be used to display an image on a web page (by using an programming function — see for more information), but can also be used to transfer an individual’s unique user identification (often in the form of a cookie) to a database and associate the individual with previously acquired information about an individual in a database. This allows Passion 4 Life to track certain web sites an individual visits online. Web beacons are used to determine products or services an individual may be interested in, and to track online behavioral habits for marketing purposes. In addition to using web beacons on web pages, Passion 4 Life also uses web beacons in email messages sent to individuals listed in Passion 4 Life’s database.
(c) New Technology. The use of technology on the Internet, including cookies and web beacons, is rapidly evolving, as is Passion 4 Life XL’s use of new and evolving technology. As a result, Passion 4 Life strongly encourages individuals to revisit this policy for any updates regarding its use of technology.

1.5 Outside Information. Passion 4 Life may receive information about individuals from third parties or from other sources of information outside of Passion 4 Life including information located in public databases (“Outside Information”).

1.6 Individual Information. As used herein, Individual Information means Survey Information, Third Party List Information, Other Information, Technology Information, and Outside Information, and any other information Passion 4 Life gathers or receives about individuals.

1.7 No Information Collected from Children. Passion 4 Life will never knowingly collect any personal information about children under the age of 13. Passion 4 Life obtains actual knowledge that it has collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because it does not collect such information, Passion 4 Life has no such information to use or to disclose to third parties. Passion 4 Life has designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).

1.8 Credit Card Information. Passion 4 Life may in certain cases collect credit card numbers and related information, such as the expiration date of the card (“Credit Card Information”) when an individual places an order from Passion 4 Life. When the Credit Card Information is submitted to Passion 4 Life, such information is encrypted and is protected with SSL encryption software. Passion 4 Life will use the Credit Card Information for purposes of processing and completing the purchase transaction, and the Credit Card Information will be disclosed to third parties only as necessary to complete the purchase transaction.

2. Use of Individual Information.

2.1 Discretion to Use Information. THE COMPANY MAY USE INDIVIDUAL INFORMATION FOR ANY LEGALLY PERMISSIBLE PURPOSE IN COMPANY’S SOLE DISCRETION. The following paragraphs in Section 2 describe how Passion 4 Life currently uses Individual Information, but Passion 4 Life may change or broaden its use at any time. As noted below, “” Passion 4 Life may update this policy from time to time. Passion 4 Life may use Individual Information to provide promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, online banner advertising, and package stuffers, among other possible uses. No are at any time in the future, you may opt out of being contacted by notifying us at or calling 1-877-P4L-VITAMINS (1-877-745-8482.)
2.2 Email. Passion 4 Life’s Passion 4 Life uses Individual Information to provide promotional offers by email to individuals. Passion 4 Life may maintain separate email lists for different purposes. If email recipients wish to end their email subscription from a particular list, they need to follow the instructions at the end of each email message to unsubscribe from the particular list.
2.2(a) Content of Email Messages. In certain commercial email messages sent by Passion 4 Life, an advertiser’s name will appear in the “From:” line but hitting the “Reply” button will cause a reply email to be sent to Passion 4 Life. The “Subject:” line of “http://www.Passion 4” Passion 4 Life email messages will usually contain a line provided from the advertiser to Passion 4 Life
2.2(b) Solicited Email. Passion 4 Life only sends email to individuals who have agreed on the Websites to receive email from Passion 4 Life or to individuals who have agreed on third party websites to receive email from third parties such as Passion 4 Life. Passion 4 Life does not send unsolicited email messages. As a result, statutes requiring certain formatting for unsolicited email are not applicable to Passion 4 Life’s email messages.
2.3 Targeted Advertising. Passion 4 Life uses Individual Information to target advertising to an individual. When an individual is using the Internet, Passion 4 Life uses Technology Information (see also Section 2.5 below) to associate an individual with that person’s Individual Information, and Passion 4 Life attempts to show advertising for products and services in which the person has expressed an interest in the Surveys, indicated an interest by means of Technology Information, and otherwise. Passion 4 Life may, at its discretion, target advertising by using email, direct mail, telephones, cell phones, and other means of communication to provide promotional offers.
2.4 Direct Mail and Telemarketing. Passion 4 Life uses Individual Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones.
2.5 Use of Technology Information. Passion 4 Life uses Technology Information (1) to match a person’s Survey Information and Third Party List Information to other categories of Individual Information to make and improve profiles of individuals, (2) to track a person’s online browsing habits on the Internet, (3) to determine which areas of Passion 4 Life web sites are most frequently visited. This information helps Passion 4 Life to better understand the online habits of individuals so that Passion 4 Life can target advertising and promotions to them.
2.6 Profiles of Individuals. Passion 4 Life uses Individual Information to make a profile of an individual. A profile can be created by combining Survey Information and Third Party List Information with other sources of Individual Information such as information obtained from public databases.
2.7 Storage of Individual Information. Passion 4 Life stores the Individual Information in a database on Passion 4 Life computers. Our computers have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under Passion 4 Life’s control. Not withstanding such measures, Passion 4 Life cannot guarantee that its security measures will prevent Passion 4 Life computers from being illegally accessed, and the Individual Information on them stolen or altered.

3. Dissemination of Individual Information.
3.1 Order Fulfillment. Passion 4 Life will transfer Individual Information to third parties when necessary to provide a product or service that a person orders from such third party while using Passion 4 Life web sites or when responding to offers provided by Passion 4 Life.
3.2 Legal Process. Passion 4 Life may disclose Individual Information to respond to subpoenas, court orders, and other legal processes.
3.3 Summary Data. Passion 4 Life may sell or transfer non-individualized information, such as summary or aggregated anonymous information about all persons or sub-groups of persons.
3.4 Access. Individuals have access to their Individual Information collected to provide an opportunity for an individual to correct, amend, or delete such information. Access can be obtained by contacting customer service at 1-888-543-9408 or by emailing
Passion 4 Life may also grant advertising clients and email services providers access to an individual’s email address to verify the origin of the Individual Information collected.

4. Privacy Practices of Third Parties.
4.1 Advertiser cookies and web beacons. Advertising agencies, advertising networks, and other companies (together, “Advertisers”) who place advertisements on the Websites and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Passion 4 Life does not control Advertisers’ use of such technology and Passion 4 Life has no responsibility for the use of such technology to gather information about individuals.
4.2 Links. The Websites and email messages sometimes contain hypertext links to the web sites of third parties. Passion 4 Life is not responsible for the privacy practices or the content of such other web sites. Linked web sites may contain links to web sites maintained by third parties. Such links are provided for your convenience and reference only. Passion 4 Life does not operate or control in any respect any information, software, products or services available on such third party web sites. The inclusion of a link to a web site does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.

5. Unsubscribe Procedures. If you wish to discontinue receiving email messages from Passion 4 Life please email: Passion 4 Life at or call 1-877-P4L-VITAMINS (1-877-745-8482.)

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